[{"data":1,"prerenderedAt":176},["ShallowReactive",2],{"support-article-pages-check-in-at-the-door":3,"ls-connection":174},{"article":4,"related":36,"neighbors":102,"alternates":168},{"feature":5,"category":6,"locale":7,"slug":8,"title":9,"lede":10,"purpose":11,"steps":13,"notes":26,"generatedFrom":34,"updated":35},"door-check-in","pages","en","check-in-at-the-door","Check registrants in at the door","Mark who actually turned up, and see how many are still expected.",[12],"For an in-person event, the Registrants tab doubles as your door list: each row gets an “Arrived” control you tap as people walk in, and a counter tells you how many of your registrants are already inside.",[14,17,19,21,24],{"text":15,"image":16},"Open the “Registrants” tab of an in-person page. The table gains an “Arrived” column, and the counter at the top reads “N of M arrived”.","\u002Fsupport\u002Fdoor-check-in\u002Fen\u002Fstep-1.webp",{"text":18},"Each registrant is one line, whatever they booked. If you run the event on several dates, the “Sessions” column tells you which ones each person signed up for, so you can point them to the right room.",{"text":20},"Filter on “Not arrived” to keep only the people you are still waiting for, or search by email to find someone who is standing in front of you.",{"text":22,"image":23},"Tap “Check in” on their row. It flips to “Arrived” and the counter updates.","\u002Fsupport\u002Fdoor-check-in\u002Fen\u002Fstep-2.webp",{"text":25},"Tapped the wrong row? Tap “Arrived” again and confirm: checking someone in is one tap, undoing it asks first, so a mis-tap next to a moving queue can't quietly un-arrive somebody already inside.",[27,28,29,30,31,32,33],"Check-in only appears for an in-person event — an online event has no door to stand at.","People are checked in once for the whole event, not once per date: someone attending all three days of a show walks in once and is marked arrived.","The counter is computed over all registrants, not only the ones loaded on screen, and it counts people rather than sign-ups.","Checking someone in twice does not move their arrival time; un-checking clears it.","It works on a phone, so you can do the door from the same page you use at your desk.","Scanning their QR ticket does exactly the same thing, without looking anyone up: “Door check-in” at the top of the tab — see “Scan tickets at the door”.","The same tab prints the badges for this list: see “Print attendee badges”.","pages\u002F[id]\u002Fregistrants.vue (check-in column) · i18n registrants.checkIn \u002F arrival.*","August 3, 2026",[37,58,78],{"feature":38,"category":6,"locale":7,"slug":39,"title":40,"lede":41,"purpose":42,"steps":44,"notes":52,"updated":57},"page-create","create-from-an-event","Create a page from an event","Start from a Livestorm or Zoom event: Venue pulls its details to pre-fill the page.",[43],"A Venue page is always backed by an event. By starting from the event, the title, date, session and form fields are imported automatically — you copy nothing by hand, and the page stays in sync with the source.",[45,48],{"text":46,"image":47},"From the Pages tab, click “New page” to get started.","\u002Fsupport\u002Fpage-create\u002Fen\u002Fstep-1.webp",{"text":49,"image":50,"caption":51},"On step 1 · Event, choose the source (Livestorm or Zoom when connected) then the event to promote. Search for it or filter by “Hosted by me”.","\u002Fsupport\u002Fpage-create\u002Fen\u002Fstep-2.webp","Teams as a source shows “Not configured” until it is set up on your Venue deployment.",[53,54,55,56],"Venue pre-fills the page with the event's data: you move straight on to the form, then the design.","You need a connected Livestorm or Zoom account to see your events — see “Connect your Livestorm account” and “Connect Zoom”.","A single event can back several pages (per language, per campaign).","No connector, because the event happens in a room? Pick the “In-person event” card instead — see “Create a page for an in-person event”.","July 30, 2026",{"feature":59,"category":6,"locale":7,"slug":60,"title":61,"lede":62,"purpose":63,"steps":65,"notes":74,"updated":35},"publish-page","publish","Publish your page","Take the page live at its public, crawlable and indexable address.",[64],"Publishing makes the page reachable at its public URL and opens it to registrations. It is also what makes it indexable by search engines — the whole point of a Venue page.",[66,68,70,72],{"text":67},"On step 5 · Launch, check the preview of what visitors will get, and the search-engine visibility set on the Settings step.",{"text":69},"The preview is a short window on the top of the page. “Expand preview” (or clicking the window itself) reopens it full size and scrollable, so you can read the whole page before committing to it.",{"text":71},"Click “Publish page”, in the bar at the bottom of the step alongside the link that opens the page for real. Anything still blocking the publish is spelled out right there.",{"text":73},"The page always carries three tabs — “Overview” (its public address, the embed code and the numbers), “Registrants” (who signed up) and “Setup” (the builder you just used). Publishing is what unlocks the first two; before that they read “Available once the page is published”.",[75,76,77],"You can “Unpublish” at any time to take the page back offline: its public link then answers “page not found”, and you can publish it again whenever you like.","The link to share, and the code to embed the page on your own site, are both on the Overview tab.","Re-publishing after a change updates the public page in place.",{"feature":79,"category":6,"locale":7,"slug":79,"title":80,"lede":81,"purpose":82,"steps":84,"notes":97,"updated":35},"track-registrations","Track registrations live","See who signed up on the page, with the answers they gave.",[83],"A published page has a Registrants tab that lists everyone who signed up through it, with the answers they gave. It is the drill-down behind the registration counter on the Overview tab.",[85,87,89,91,93,95],{"text":86},"Open a published page and select the “Registrants” tab.",{"text":88},"Read the table: one row per person, with the email, the date they registered and their answers. The counter says how many are loaded; “Load more” fetches the next batch.",{"text":90},"Search by email or by any answer to find someone. The search runs over the registrants already loaded, so load more if you cannot find them.",{"text":92},"On an event with several dates, the “Sessions” column names every date each person signed up for — one line per person, whatever they booked.",{"text":94},"For a Livestorm or Zoom event, “Open in Livestorm” opens the event’s own full registrant list.",{"text":96},"The menu at the end of a row corrects or removes that person: “Edit info” reopens the answers they gave (their email identifies them, so it stays fixed), and “Delete registrant” removes them from every date they booked.",[98,99,100,101],"The tab unlocks at publication: nobody can have registered to a page that was never published.","Only the sign-ups made through this page appear here; the event keeps its own list on its platform.","The total, the views and the conversion rate live on the Overview tab, which also shows the latest sign-ups — see “Measure views and conversion”.","On an in-person page this table is also your door, and each row gets a ⋯ menu — see “Check registrants in at the door” and “Correct or delete a registrant”.",{"prev":103,"next":133},{"feature":104,"category":6,"locale":7,"slug":105,"title":106,"lede":107,"purpose":108,"steps":110,"notes":125,"generatedFrom":132,"updated":35},"manual-event","in-person-event","Create a page for an in-person event","Describe an event that happens in a room, with no connector, and let Venue collect the registrations.",[109],"Not every event lives in a webinar tool. On the Event step you can pick “In-person event” instead of a connected platform, type the details and the venue yourself, and Venue owns the registration form. What you publish is the same crawlable, indexable registration page as any other, with the address on it and a calendar file for the people who sign up.",[111,113,116,119,121,123],{"text":112},"On step 1 · Event, choose the “In-person event” card instead of a connected platform. There is nothing to connect: pick the card, then “Describe your in-person event” to open the form.",{"text":114,"image":115},"Fill in the event details: name, description and event language. The registration page is published in the language you pick here.","\u002Fsupport\u002Fmanual-event\u002Fen\u002Fstep-1.webp",{"text":117,"image":118},"Under “Sessions”, set the time zone, then add one session per date you run the event — each one can carry its own name. Sessions are edited one at a time: click a line (or “Add a session”) to open its date and times in place, then “Done”. Type a start and an end time, or pick them from the list: the end time list shows how long each choice makes the session run. Visitors always see the times in the venue’s time zone.","\u002Fsupport\u002Fmanual-event\u002Fen\u002Fstep-2.webp",{"text":120},"Under “Venue”, start typing the venue name and pick it from the suggestions: the street, postal code, city, region and country fill themselves in. Type the address yourself if the place isn't found — a suggestion is a shortcut, never a requirement.",{"text":122},"“Getting there” (metro line, which door, the bell to ring) and a map link are optional. With no map link, the page links to a map search for the address you gave.",{"text":124},"Create this event, and continue to the form. Step 1 stays this form for the life of the page: come back to it whenever a date, the venue or the copy changes, and your edits are saved as you type.",[126,127,128,129,130,131],"Venue sends no confirmation email for an in-person event: people see a confirmation on the page itself, with their QR ticket and a calendar file. Check who is coming on the Registrants tab, and scan those tickets at the door — see “Scan tickets at the door”.","Venue search is a per-deployment option. Without it, the venue name is a plain text field and you fill the address in yourself — nothing else changes.","Editing the details later is safe — the page follows. Removing a date from a published page keeps the registrations already taken for it, but the date disappears from the page.","The address always shows in the event details on the page. To give it a block of its own, add the “Venue” section on the Design step.","You own the registration form on an in-person page — see “Fields on an in-person page” — and the day itself: check people in, scan their tickets and print badges from the Registrants tab.","Everything else works as usual: design, brands, templates, paid registration, hubs and analytics do not care where your event happens.","ManualEventForm.vue · EventPicker.vue (in-person source card) · i18n wizard.event.manual.*",{"feature":134,"category":6,"locale":7,"slug":134,"title":135,"lede":136,"purpose":137,"steps":139,"notes":156,"generatedFrom":166,"updated":167},"scan-tickets","Scan tickets at the door","Check people in by scanning the QR ticket their registration issued — yourself, or with whoever works the door.",[138],"Every registration to an in-person event issues a QR ticket: the visitor gets it on the confirmation, at a link they can keep. At the door you scan that code instead of looking anybody up — on your own device, or on the phone of whoever is standing there, through a link.",[140,143,146,148,150,152],{"text":141,"image":142},"Open the “Registrants” tab of an in-person page and click “Door check-in”. Every row also carries a QR button beside its check-in control.","\u002Fsupport\u002Fscan-tickets\u002Fen\u002Fstep-1.webp",{"text":144,"image":145},"The dialog offers the three ways to work the door: scan on this device, a link for your team, or a link for anyone.","\u002Fsupport\u002Fscan-tickets\u002Fen\u002Fstep-2.webp",{"text":147},"“Scan tickets” opens the camera on this device. Point it at the visitor’s code: each scan answers with a verdict — “Checked in”, “Already checked in” (with the time they arrived), or “Not a valid ticket for this event”. The scanner stays open, so a queue moves through one code after another.",{"text":149},"Handing the door to someone else? The team link opens the same scanner for anyone signed in to this workspace — copy it, or scan the QR beside it with the phone that will work the door.",{"text":151},"Door staff with no Venue account — a volunteer, the venue’s own team, an agency — need the public link, which is off until you create it. Read what it allows, create it, then share it with that team only.",{"text":153,"image":154,"caption":155},"Someone lost their ticket? Open it from their row and copy the link. The ticket page shows no personal details, so it is safe to send as is.","\u002Fsupport\u002Fscan-tickets\u002Fen\u002Fstep-3.webp","The organizer’s copy of a ticket, reopened from the registrant’s row.",[157,158,159,160,161,162,163,164,165],"A scan only ever stamps an arrival, it never removes one. Undoing stays on the row’s check-in control, in the dashboard.","A ticket identifies a person, not a date: someone booked on several dates is admitted with the same code every day.","Scanning the same ticket twice keeps the first arrival time and answers “Already checked in”.","The public link is a key, not a password: anyone who opens it can check people in without signing in, and each scan shows them the attendee just admitted. Share it with the door team only.","“Replace link” issues a new one and kills the old one at once — that is the move if a link reached the wrong people. “Turn off” ends it entirely. Both are recorded in the audit log.","A public link never exposes your registrant list: it can admit people and read the arrival counters, nothing else.","A ticket link carries no name and no email. Identity only appears to whoever scans it.","Erasing a registrant, or anonymizing them through your retention setting, stops their ticket link from resolving.","Tickets are issued on registrations to an in-person event: an online event has no door, so no ticket.","pages\u002F[id]\u002Fregistrants.vue (door button) · ScanLinksDialog.vue · t\u002F[token].vue · ticket-token.ts","July 31, 2026",[169,172],{"hreflang":170,"path":171},"fr","\u002Fsupport\u002Fpages\u002Fpointer-les-arrivees",{"hreflang":7,"path":173},"\u002Fsupport\u002Fpages\u002Fcheck-in-at-the-door",{"connected":175},false,1787923385348]